Privacy Policy

At Ruhmaé, we value and respect the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make purchases from us. By accessing our site or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

When you use our website, we may collect the following types of information:

  • Personal Information: This includes your name, email address, shipping address, billing address, phone number, payment information, and any other details you provide when making a purchase or signing up for our newsletter.

  • Non-Personal Information: This includes data such as your IP address, browser type, device information, and other non-identifiable data used to improve your experience on our website.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, personalize content, and analyze site usage. Cookies help us remember your preferences and improve the functionality of our site.

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • To process transactions: Your personal and payment details are used to complete purchases and deliver products to you.

  • To improve customer experience: We may use your data to personalize your shopping experience and communicate promotions, offers, and new arrivals that may interest you.

  • To send order updates and confirmations: We use your contact information to send order-related updates and confirmations.

  • For marketing purposes: We may send promotional emails, newsletters, and special offers based on your preferences. You can unsubscribe from these communications at any time.

  • To ensure security: We use your information to maintain the security and functionality of our website and prevent fraudulent activities.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information:

  • Encryption: All sensitive information, such as credit card data, is transmitted through secure encryption protocols.

  • Restricted access: Only authorized personnel have access to your personal information to process your orders and manage your account.

  • Regular updates: We regularly update our website’s security measures to protect against unauthorized access and data breaches.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who help us operate our website or deliver products and services, such as:

  • Payment processors: To process payments securely.

  • Shipping partners: To deliver your orders.

  • Marketing partners: To send promotional materials if you have opted-in.

We ensure that any third-party providers adhere to strict privacy guidelines and only use your information for the services they are contracted to provide.

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information: You can log into your account to update your details or contact us to request the deletion of your personal information.

  • Opt-out of communications: You can unsubscribe from our emails or other marketing communications at any time by clicking the unsubscribe link in the emails or by contacting us directly.

  • Request data portability: You can request to receive a copy of your personal data in a structured, commonly used format.

6. Cookies

Our website uses cookies to enhance your user experience, remember your preferences, and analyze traffic. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features on our website.

7. Third-Party Links

Our website may contain links to third-party websites, such as payment processors, social media sites, and other services. These third-party sites have their own privacy policies, and we encourage you to review them before providing any personal information. We are not responsible for the privacy practices of these external sites.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will take immediate steps to delete such data.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last update will be noted at the top of this policy. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please get in touch with us:

Email: ruhmaeofficial@gmail.com
Phone: +923200548703
Address: Bahawalpur, Pakistan

Last Updated: 24 July, 2025